Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and Knavigate.app ("Company," "we," "our," or "us") regarding your use of our website and AI consulting services.

2. Description of Services

Knavigate.app provides AI and automation consulting services, including but not limited to:

• Process automation consulting and implementation
• Machine learning model development and deployment
• Conversational AI and chatbot solutions
• Business intelligence and analytics
• AI security consulting
• System integration services
• AI strategy and planning
• Training and support services

3. Eligibility

You must be at least 18 years old and have the legal authority to enter into contracts to use our services. By using our services, you represent and warrant that you meet these requirements.

4. Account Registration and Use

4.1 Account Creation

Some services may require you to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Keep your account credentials secure and confidential
• Notify us immediately of any unauthorized access

4.2 Prohibited Uses

You agree not to use our services to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit harmful, illegal, or offensive content
• Attempt to gain unauthorized access to our systems
• Interfere with the operation of our services
• Use our services for any illegal or unauthorized purpose

5. Service Agreements and Consulting

5.1 Consulting Engagements

Specific consulting services will be governed by separate written agreements that detail:

• Scope of work and deliverables
• Timeline and milestones
• Payment terms and fees
• Confidentiality obligations
• Intellectual property ownership

5.2 Performance Standards

We will provide services with professional skill and care consistent with industry standards. However, we do not guarantee specific results or outcomes from AI implementations.

6. Payment Terms

6.1 Fees and Payment

• Fees will be specified in individual service agreements
• Payment terms are typically net 30 days unless otherwise specified
• Late payments may incur interest charges
• All fees are non-refundable unless explicitly stated otherwise

6.2 Expenses

You may be responsible for reimbursing reasonable expenses incurred in providing services, as detailed in your service agreement.

7. Intellectual Property

7.1 Our Intellectual Property

All content, trademarks, logos, and intellectual property on our website and in our services remain our exclusive property or that of our licensors.

7.2 Client Data and IP

You retain ownership of your data and pre-existing intellectual property. Custom solutions developed specifically for you will be owned by you, subject to our right to use general methodologies and know-how.

7.3 License to Use

You grant us a limited license to use your data and information solely for the purpose of providing our services.

8. Confidentiality

We maintain strict confidentiality regarding your business information and data. Detailed confidentiality terms will be included in individual service agreements, including:

• Protection of proprietary information
• Non-disclosure of business strategies
• Secure handling of sensitive data
• Compliance with industry-specific regulations

9. Data Protection and Privacy

Our collection and use of personal information is governed by our Privacy Policy. We implement appropriate security measures to protect your data and comply with applicable data protection laws.

10. Warranties and Disclaimers

10.1 Limited Warranty

We warrant that our services will be performed with professional skill and care. This is your sole and exclusive warranty.

10.2 Disclaimer

EXCEPT AS EXPRESSLY PROVIDED, OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• Our total liability shall not exceed the fees paid for the specific service
• We shall not be liable for indirect, consequential, or punitive damages
• We are not responsible for business interruption or lost profits
• These limitations apply regardless of the theory of liability

12. Indemnification

You agree to indemnify and hold us harmless from any claims, losses, or damages arising from:

• Your use of our services
• Your violation of these Terms
• Your infringement of third-party rights
• Your negligent or wrongful conduct

13. Force Majeure

We shall not be liable for any delay or failure to perform due to events beyond our reasonable control, including natural disasters, government actions, pandemics, or technical failures.

14. Termination

14.1 Termination Rights

Either party may terminate these Terms or specific service agreements as provided in the applicable agreement. We may suspend or terminate your access for violations of these Terms.

14.2 Effect of Termination

Upon termination:

• You must cease using our services
• We will return or destroy your confidential information
• Outstanding payments become immediately due
• Survival clauses will remain in effect

15. Governing Law and Disputes

15.1 Governing Law

These Terms are governed by the laws of [Your Jurisdiction] without regard to conflict of law principles.

15.2 Dispute Resolution

Any disputes will be resolved through:

• Good faith negotiations
• Mediation if negotiations fail
• Binding arbitration as a last resort
• Courts of [Your Jurisdiction] for non-arbitrable matters

16. Changes to Terms

We may update these Terms periodically. Material changes will be communicated through:

• Email notification to registered users
• Prominent notice on our website
• Updated "Last modified" date

Continued use of our services after changes constitutes acceptance.

17. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy and any specific service agreements, constitute the entire agreement between you and us regarding the use of our services.